The participant from Italy had been in the position to Engage in and make deposits though in France at first but experienced encountered concerns when in Italy. When he tried to withdraw €1,600 from his account, it was blocked resulting from play from a restricted place. Despite obtaining verified the account in France, the casino hadn't clarified why subsequent deposits were permitted from Italy.
The player from Germany experienced their account reopened by Leonbet six months following requesting a long term ban because of gambling addiction. The casino was uncooperative pertaining to GDPR facts and dismissed the participant's refund ask for without having evaluate.
The player from Greece requested a withdrawal a lot less than two months before distributing this criticism. The payment hasn’t been processed nonetheless. The participant afterwards confirmed which the withdrawal was processed successfully, for that reason we marked this grievance as solved.
The player from India had created a successful deposit of 1750 on February 28th 2024, but it really had not been credited to his Leonbet account. Inspite of every day correspondence with buyer help and giving a payment slip, The difficulty experienced not been resolved just after eleven days.
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The participant from Greece is requesting a deposit refund just after he was advised to open up a new account during the casino.
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The participant from copyright was dealing with difficulties withdrawing their winnings as a consequence of ongoing verification. We bought contacted in the casino consultant and obtained information the player experienced successfully undergone video verification.
In step with our overview methodology, we calculated the casino’s Basic safety Index dependant on a lot more than 20 aspects, which includes its financials, fairness of T&Cs, player problems, and a lot more. The higher the security Index, the greater probable you are to receive your winnings with out difficulties. seven.five
The player from Portugal is unable to withdraw their winnings resulting from ongoing verification. Although the verification was prosperous, the participant played down their winnings while looking forward to the verification process to complete. We turned down this grievance since the resources are played and We've no choice to intervene.
It's inescapable that players usually achieve accurately this volume, but then have nothing still left in their account. Although the gaming exciting was constructive, this signifies a fiscal defeat for that player.
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